|
JAQUET Mission Statement
JAQUET's mission is to design, manufacture, market and service both standardized and customized products that detect, measure and control SPEED under any circumstances.
JAQUET is committed to offering to its customers:
- Flexible, prompt and personalized service worldwide
- Creativity, innovation, knowledge and experience in developing and using the most advanced, versatile technologies
- Rationalized, streamlined and cost -effective manufacturing processes
- Comprehensive quality management and "zero - error - goal" in manufacturing
- High quality products with competitive price just in time delivery
- Benefit of 110 years of experience in supplying high quality,reliable and innovative solutions for demanding ambient conditions
JAQUET Supplier Profile
JAQUET's core competence is to detect, measure and control SPEED under any circumstances and conditions, and to deliver the information in a customized, application specific form.
Our product line consists of speed sensors, overspeed protection systems, tachometers, and application specific, complete speed sensing and measurement systems.
Main markets for our solutions are automotive, railways, industrial, diesel and gas engines, turbines and compressors and hydraulic markets.
JAQUET Quality Management
Jaquet has a long experience and tradition in quality management due to its focus on the markets that can only accept a ZERO product quality defects.
JAQUET's first quality system was established over 30 years ago, and since then the systems have been constantly improved and modernized to meet the requirements of developing technology and growing production volumes. JAQUET received its ISO 9001 Certification in 1995 and was re-certified again in 2004 . For the automotive business has JAQUET first obtained QS 9000 certification in 2001, and in 2004 JAQUET was certified by the new automotive QM standard TS 16949.
Objectives and Actions of the OEM Partnership Program.
JAQUET is dedicated to the excellence of a customer service. We work intently to maintain the high service standards, and to continuously improve - by closely working together with our OEM customers - the following key aspects of a solid business partnership:
Objective 1: To maintain and strengthen a long term, committed and mutually rewarding relationship
Actions:
- Mutual commitments to a long term relationship endorsing Win - Win principle Jaquet's direct investments of resources to customer's benefit Jaquet's Quality Management programs Jaquet's in time delivery procedures Customer's on-going feedback, evaluation of our performance, business practices and services
Objective 2: To innovate new and advanced products and solutions
Actions:
- Open exchange of information at an early phase of R & D Secure information exchange and confidentiality Comprehensive understanding of the end product and its values to the end user Joint R & D and product module development efforts Interactive education of areas of expertise
Objective 3: To look for ways to improve productivity and to lower costs
Actions:
- Joining forces in R & D, manufacturing and quality management Strategic cooperation between Jaquet and customer's purchasing management Long term commitment and Jaquet's direct investment in manufacturing process development Mutual incentives
Objective 4: To join forces in market development efforts
Actions:
- Planning, coordination and implementation of market development efforts sharing mutual goals and objectives
Objective 5: To create a candid atmosphere for a constant, productive communications and for an open information flow
Actions:
- Teaming up with professional, trustworthy, innovative and service orientated people
Expectations to our OEM Customer
JAQUET is pleased to acknowledge that several of our customers' objective is to become our Best Customer. It is clear that it takes two to form a mutually beneficial relationship. Here are some of our suggestions to our favorite customers:
- Open exchange of information at an early phase of R & D
- Joining forces in R & D, manufacturing, quality management and purchasing to improve the mutual profitability of the business
- Sharing information of the application's future generations to provide us with the understanding of the "the big picture"
- Direct and clear communications of the key aspects of the business / project / application / order
- Access to relevant information and key people
- Focus on long term and selective business relationships
- On-going feedback, recommendations and suggestions of business practices and services
- Information on corporate overall goals, objectives and activities
- Training, education and information exchange of end-user market and applications
- Prompt and non-bureaucratic response in logistical, administrative and financial matters
Customer Values
- Secures high quality and reliability standards
- Ensures smooth logistics and just in time delivery
- Creates a competitive edge to our OEM customers applications
- Adds significant performance, financial and/or environmental values to the end-users.
|